Bella Vista Builders
Website: https://bellavistabuilders.com.au
Effective Date: 1 January 2026
1. Introduction
Bella Vista Builders (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website or engage with our services.
By using our website or providing us with your information, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect the following types of personal information:
Personal Details
- Full name
- Email address
Phone number - Residential or site address
- Any information you provide through enquiry forms
Project Information
- Budget range
- Property details
- Building plans or documentation
- Design preferences
Website Usage Information
- IP address
- Browser type
- Pages visited
- Time spent on our website
- Cookies and tracking data
3. How We Collect Information
We collect personal information in several ways, including:
- When you submit an enquiry form
- When you book a consultation
- When you contact us via phone or email
- When you download resources
- Through cookies and analytics tools
- During project consultations or site assessments
4. Why We Collect Your Information
We collect your information to:
- Respond to your enquiries
- Provide quotes and consultations
- Deliver our building and renovation services
- Manage contracts and projects
- Improve our website and services
- Send relevant updates or marketing communications (where you have opted in)
- Comply with legal obligations
We will only use your personal information for the purpose for which it was collected or for related purposes permitted by law.
5. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to:
- Improve user experience
- Analyse website traffic
- Understand how visitors interact with our content
We may use third-party services such as Google Analytics to collect website usage data.
You can disable cookies through your browser settings, though this may affect website functionality.
6. Disclosure of Personal Information
We may disclose your personal information to:
- Contractors, consultants and trades involved in your project
- Professional advisers (accountants, lawyers, insurers)
- IT service providers and hosting providers
- Government authorities where required by law
We will not sell or rent your personal information to third parties.
7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request corrections if the information is inaccurate or outdated
To request access or correction, please contact us using the details below.
9. Marketing Communications
If you have opted in to receive marketing communications from us, you may unsubscribe at any time by:
Clicking the unsubscribe link in our emails, or contacting us directly
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website at:
https://bellavistabuilders.com.au
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Bella Vista Builders
Website: https://bellavistabuilders.com.au
Email: admin@bellavistabuilders.com.au
Phone: 1300 809 458
